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Career Role

Social Media Analyst

An exciting full-time opportunity for a Social Media Analyst to join an innovative SaaS start-up in the influencer marketing space. The role of Social Media Analyst involves supporting Senior Success Managers and Directors to manage 10-15 large enterprise accounts, and up to £500k annual revenue and work with social media to provide actionable insights and drive engagement. With commercial experience from day 1, the ideal candidate would be analytical, detail oriented and client friendly.

Key Responsibilities:

  • Participate in & setup client calls/meetings, supported by a Senior Success Manager/Director
  • Setting up and optimising client programs
  • Help clients identify influencer engagement opportunities
  • Analysing profiles in our software and identifying key targets
  • Provide technical support and training for customers
  • Build great relationships with software users
  • Communicate new features and their uses for each client
  • Preparing quarterly and annual reviews and analysis of client success
  • Share best practice with both clients and the internal team
  • Supporting sales outreach operations

What we are looking for:

  • Commercial focus – client-friendly and focused on delivering client objectives
  • Analytical skills – Confident working with software, social media and data, spotting trends and aligning these to objectives
  • Attention to Detail – ensuring that all work delivered is client-ready
  • Native or fluent English speaker with excellent communication skills (additional languages a plus)
  • Ambition and Drive – taking initiative and learning on the job, with a desire to manage clients and revenue independently
  • Experience of social media/marketing would be helpful

What we can offer:

  • Great work experience, training and opportunity to advance your career development
  • Friendly start-up office in the heart of London Bridge, with monthly socials & great perks
  • Exposure to top-tier global clients (clients include Microsoft, IBM, Google Cloud) pioneering social influencer relations to accelerate your career
  • Great platform to develop your social media & client relationship skills
  • Structured training & mentor program to upskill you across a range of disciplines to fast track your career development
  • Company perks & employer pension scheme

Salary – Up to £22k dependent on experience

To apply for this position, please send your CV and cover letter to work@onalytica.com with the subject line: “Social Media Analyst – (your name)”. Please include your notice period/availability to start work and why you would be interested in analysing social media content on your cover letter.