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A&E Crisis: Impact of Social Media & Digital Influencers

by | Apr 23, 2015 | Influencer Lists,

Hanover and Onalytica were interested to analyse the interactions between influencers and online media when it came to the health policy debate.

The A&E “crisis” at the start of January 2015 appeared to offer the perfect case study to look at how the debate was driven online, how it was shaped by (and how it influenced) traditional media, and who the most important influencers were, as well as identifying the connections that existed between different influencers.

For example, online debate began to spike by 6th January, which was before the national newspaper front pages led with A&E stories on 7th January. However, whilst national newspaper front pages on 8th January led with the Charlie Hebdo Paris shootings of the previous day, online activity around A&E stories (although falling) continued at pre-spike levels for sometime, and continued to be driven by the online presence of traditional print and broadcast media outlets. Moreover and politically-speaking, much of the online debate was led from the Left, as can be seen by looking at the most vocal influencers.

We’ve included a network map below which allows anybody to better understand and analyse the importance of key influencer in the A&E crisis online debate. Click on the map to view a vector file and see all the detail of the online debate.


Who is influential?

Onalytica and Hanover then analysed the debate amongst the top 1350 UK influencers to look at whether the market trend was consistent with key opinion formers.

These 1350 influencers consisted of the top 500 UK influencers driving most engagement on Twitter in the A&E “crisis” debate on 1-10th January 2015 and known key opinion leaders in healthcare.

These influencers have a disproportionate impact on the healthcare sector as they are far more influential than the average consumer. Analysis on this sample represents real signal as to where the debate is moving and the resulting trends and potential implications.

These influencers & stakeholders were then segmented into Bloggers, Campaign Groups, General Public, Government & Political, Health Media, National Media, NHS Org/Professionals, Org/Industry Bodies and Regional Media to assess the relative impact of each of the groups upon the main issues. You can find the top 50 influencers just below:

 Rank Twitter Handle Name PageRank (Normalised)
1@BBCBreakingBBC Breaking News100
2@LabourEoinDr Éoin Clarke41.1
3@DailyMirrorDaily Mirror37.77
4@Ed_MilibandEd Miliband27.44
5@BBCNewsBBC News (UK)22.65
6@angelaeagleAngela Eagle21.15
7@SkyNewsSky News20.31
8@guardiannewsGuardian news19.19
9@guardianThe Guardian18.23
10@andyburnhammpAndy Burnham17.91
11@MirrorPoliticsMirror Politics14.62
12@marcuschownMarcus Chown13.84
13@ASPHFTAshford & St Peter’s13.56
14@labourpressLabour Press Team13.53
15@rcolvileRobert Colvile13.28
16@theRCNThe RCN13.03
17@TelegraphThe Telegraph12.97
18@BBCWorldatOneThe World at One12.42
19@GwynneMPAndrew Gwynne MP11.37
20@KailashChandOBEDr Kailash Chand OBE11.33
22@BBCr4todayBBC Radio 4 Today9.9
23@itvnewsITV News9.5
24@tobyperkinsmpToby Perkins MP9.47
25@profchrishamChris Ham8.59
26@BBCPoliticsBBC Politics8.13
27@DavidGilbert43David Gilbert8.06
28@IndependentThe Independent7.61
29@CharlieCooper8Charlie Cooper7.53
30@UKLabourThe Labour Party7.47
31@DanJohnsonNewsDan Johnson7.41
32@dwilliamsHSJDavid Williams7.26
33@bbc5liveBBC Radio 5 live7.14
36@TheKingsFundThe King’s Fund6.47
38@ian_beckettIan Beckett5.81
39@LabourHealthLabour’s Health Team5.65
40@jappleby123John Appleby5.48
41@paulwaughPaul Waugh5.13
42@stuartpoynorStuart Poynor5.09
43@suttonnickNick Sutton4.96
44@ELCworksExperience Led Care4.89
45@BobbyOvenBobby Oven4.81
46@NuffieldTrustNuffield Trust4.73
47@BenCloverBen Clover4.61
48@mrjnthompsonJames Thompson4.51
49@drmarielouiseMarie-Louise Irvine4.37
50@NHApartyThe NHA Party4.21


Feel free to download the full presentation of the social analysis on the health policy debate between influencers and traditional media.

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About Hanover

Hanover is an independent consulting firm that specialises in advising brands, businesses and organisations on reputation, communications and public affairs. Hanover’s award winning healthcare team delivers campaigns for clients across policy and regulatory affairs, media and corporate communications, and brand market access. or follow Hanover on Twitter


About Onalytica

Onalytica provide market-leading Influencer Relationship Management software designed to help you understand the influential digital community around your brand or key topics and run effective influencer engagement programmes. Why not follow Onalytica on Twitter?






Download this free report which reveals the Impact of social media & digital influencers A&E crisis