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An Interview with Emily Klein

by | Mar 25, 2022 | Interviews,

Emily Klein

Emily Klein

Director at Capgemini Invent

Key Topics:Hybrid Workplace, Workforce Transformation, Workplace Experience, Augmented Workforce.
Location:Boston, Massachusetts

Emily Klein has extensive leadership, management, and consultative sales experience in enterprise and SMB organizations and creates successful client partnerships and business development strategies that enable corporate growth.

Her focus is on designing holistic and integrated strategies that advance organizations towards greater performance. She has introduced new business models and technology solutions to gain efficiencies, cost savings and growth within verticals of healthcare, government, financial services, higher education & non-profit organizations.

Emily has been recognized as an innovative thinker, a skilled collaborative leader, and an executive coach, working with many cross-functional teams of leaders and managers to achieve strategic objectives with broad impact.

How did you get to become an expert in your key topics?

My background is at the intersection of strategy, organization development, operations, and managing complex organization change. I am a presenter and author, and for many years have been advising clients on the future of work, how to embed mobility & flexibility into organizational DNA. For more than a decade I have been helping executive leaders move through strategic workforce and workplace transformations — this passion of mine was inspired by the desire to create more human-centric work cultures, ones that encourage employees to bring their whole selves to work where autonomy, freedom, and choice are celebrated.

What sub-topics are you most passionate about?

I spent the past few years speaking about the impact of change on workplaces and how we collectively adapt to this era of continuous disruption. I’m also passionate about helping leaders design optimized employee experiences as the hybrid workplace model evolves, the future of digital workplaces, and the role AI will play in shaping it. Rethinking what offices could look like while reimagining our core urban centers is intriguing to me.

Who influences you within these topics?

Tsedal Neely, David Green, Lynda Gratton, companies that are embracing remote-first models, and many more.

What do you think the future holds in this space?

We are at an incredibly exciting time for reimagining work, the workforce, and the workplace. This is a highly experiential moment where employees are co-creating the workplace of the future in ways not seen before. Digital and physical workplaces will continue to fuse to deliver optimized experiences for employees and teams. How and where we work and reasons for employees to gather in a variety of spaces will transform – this will be fueled by the next generation of digital tools, technologies, and new ideas about how to collectively create, problem solve and innovate together

What are your passions outside of work?

Photography, writing, running, skiing.


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