Co-Founder, President and Principal Analyst at Metrigy leading digital workplace workplace research including unified communications, collaboration, and supporting technologies. Over 20 years experience as an IT industry analyst, previously with Nemertes Research and Burton Group. Prior experience was in network design and operations. CISSP.
How did you get to become an expert in your key topics?
What sub-topics are you most passionate about?
UC security, team collaboration and workflow optimisation, SIP services, and E911/emergency call management.
Who influences you within these topics?
A variety of companies in all of these segments, as far as individuals I try to follow closely, a few include Cullen Jennings at Cisco, Jonathan Rosenberg at Five9, Mark Fletcher at 911Inform, Stewart Butterfield at Slack, Eric Yuan at Zoom, Jared Spataro at Microsoft, and David Danto at Poly.
What challenges are brands facing in this space?
Quite a few – both playing in the Microsoft Teams ecosystem and competing with Microsoft Teams are both challenges and opportunities. Differentiation and the need to maintain a rapid development cycle to stay competitive, including investments in AI, and the need to help customers understand value for their investments and provide them with appropriate management and analytics.
What do you think the future holds in this space?
What brands are leading the way in this space?
If a brand wanted to work with you, which activities would you be most interested in collaborating on?
We work with companies who are interested in leveraging our research through podcasts, whitepapers, webinars, speaking opportunities, guidance on product innovation and video interviews.
What are your passions outside of work?
What would be the best way for a brand to contact you?
Email, or through LinkedIn or Twitter.
ABOUT THE AUTHOR
As Head of Influencer Marketing Joe's central role is to build relationships with influencers and connect them to brands. Joe is also tasked with promoting the influencer marketplace and delivering value to the influencer community.