June 22, 2021
Becoming an influencer is not a quick process, it takes a long time to build up a reputation for being an expert on a particular topic. It can take years of regularly posting about that topic to...
June 17, 2021
Industry 4.0, also known as the Forth Industrial Revolution/4IR, represents the digital transformation of manufacturing and production industries as well as value creation processes.
It is closely...
June 15, 2021
Peter is an expert in customer experience (CX) management and CRM, delivering value and efficiencies through the systemic management of one of the key assets of any B2C, B2B or Intermediated...
June 15, 2021
I am a Senior Lecturer/Assistant Professor in Risk Management, and Course Director of MSc Risk Management at Coventry University, in England. I have taught and lectured in the business schools at the...
June 14, 2021
Nandan Mullakara is the CEO of Innomatiq, an automation consulting firm that is helping organizations to discover, develop, and deploy automation with Robotic Process Automation (RPA) and...
June 14, 2021
Kevin Craine is a professional writer and award-winning podcast producer. He was named the #1 Enterprise Content Management Influencer to follow on Twitter and has listeners and readers worldwide....
June 14, 2021
Karl is a member of the Corporate Development and Strategy Team in the Office of the CEO at SAP SE in Germany. In his twenty-five year career at large and small software companies, he has...
June 14, 2021
Thomas Brannen is an independent industry analyst/influencer, focusing on the technologies that drive human convergence, including Augmented and Virtual Reality, Unified Communications and...
June 14, 2021
Dave Michels, a self proclaimed communications protagonist, is the founder of TalkingPointz which offers commentary and research including a well known monthly Insider’s Report. Dave’s unique...
June 14, 2021
Proud Startup Owner. Multilingual NewYork-er. Women in Tech & Cybersecurity Advocate. Digital Marketing Guru & Social Media Influencer, Paula Piccard was born in Puerto Rico. 20+ years of...
June 14, 2021
William Jepma is an editor, writer, and analyst at Solutions Review who aims to keep readers across industries informed and excited about the newest developments in Enterprise Resource Planning...
June 11, 2021
Mike Aoki is the President of Reflective Keynotes Inc., a Canadian training company that helps contact centers improve their sales and customer experience results. A contact center expert, Mike was...
June 11, 2021
Susan Hash is a freelance B2B writer/journalist with 28 years of specialised experience writing about customer care, customer service and contact centers.
June 11, 2021
David Danto has had over four decades of delivering successful business outcomes in media and collaboration technology. He developed and executed global technology strategies in leadership roles...
June 10, 2021
Phil Simon is a frequent keynote speaker, recognised collaboration and technology authority, and college professor-for-hire. He is the award-winning author of eleven books, most recently Reimagining...
June 10, 2021
Professor Hernan Huwyler is a risk and compliance specialist for multinational companies for over twenty years. He is focused on developing practices and controls to address business risks and legal...
June 10, 2021
A Governance Risk Management and Compliance professional passionate about solutions that are mutually beneficial to the implementors, customers receiving service and the spirit behind the...
June 3, 2021
Automation is the application of technologies to deliver services with minimal human intervention. Menial and repetitive jobs previously performed by humans are being increasingly automated. If...
June 1, 2021
Co-Founder, President and Principal Analyst at Metrigy leading digital workplace workplace research including unified communications, collaboration, and supporting technologies. Over 20 years...
May 26, 2021
Thought leadership in Future of Work, Digital Workplace and Digital Customer Experience.
Extensive global experience in Cloud Unified Communications, Team Collaboration, Contact Centre and...
May 25, 2021
Long-time practitioner, consultant, and advocate for customer experience in B2B and government. Multimedia content creator. Creator and host of the Mitel Minute. Past: Creator and host of...
May 18, 2021
Glen leads Program Planning and Controls in the DOD, DOE, and NASA business domains. In this position Glen’s brings more than 30 years experience in program management, systems engineering, Risk...
May 17, 2021
Over the past 30 years, Jeff Kagan has become one of the best known and most influential Industry Analysts, columnists, key opinion leaders and thought leaders. He follows wireless, telecom,...
May 17, 2021
Jon Arnold is Principal of J Arnold & Associates, an independent analyst practice providing thought leadership and go-to-market counsel, with a focus on the business-level impact of digital...
