Regardless of your political leanings and whether you advocate for more or for less government, governments play a central role in organizing and delivering services that citizens cannot do on their own, like building and maintaining infrastructures, organising transportation or offering health services. GovTech is how the nascent ecosystem of startups and tech companies aiming to digitalise government are known. Transforming the public sector to offer new public services and make it more efficient, fast and more transparent and ease the communication between government and its citizens. In the end, the public sector will bring all their services online, in a more transparent and cost-effective way.
The government is eager to explore new technologies like artificial intelligence, internet of things and blockchain. Startups that solve critical ethical points for government employees will be the beneficiaries and govtech will prove to be one of the biggest market opportunities hiding in plain sight. Governments around the world spend $400 billion on IT and software each year to help improve agility and reduce bureaucracy.
WHAT ARE THE EXPERTS SAYING?
We reached out to some of the top influencers on our list to ask them for their views on GovTech. We spoke to Karen Hunter (#1), Evan Kirstel (#5), Lisa Abeyta (#7) and Marc R. Gagné (#18). Be sure to follow them to stay up to date on the best content and resources on GovTech.
Karen Hunter – Entrepreneur and host of The Karen Hunter Show on SiriusXM
“We live in a nation where people are woefully ignorant to the ways in which our government works—from why we have an electoral college to the duties of each branch of government. When we started the Party of Lincoln app it was to give people an easy way to register to vote, contact their elected officials, and even run for office. We wanted American’s to be empowered and engaged in this political process. The Party of Lincoln app evolved to include political history and civics lessons. Our goal was to make sure there would be no excuse for anyone with a smartphone to not have access to information that will change and impact their lives. We are proud of what we have accomplished in this space. Thank you for acknowledging that the Party of Lincoln is one of the best govtech/civictech on the market.”
“Technology moves faster than government, and if government wants to take advantage of the all the opportunity and innovation happening in tech, then it needs to find a new middle ground between the Crazy cycles of the market in the tech sector and the sluggish, innovation-stifling ways of traditional government bureaucracy. It’s exiting following innovative startups partnering with thought leaders and change makers in the government to push traditional boundaries. A great time to follow the #Govtech space!“
Lisa Abeyta – Founder and CEO at APPCityLife Inc.
“GovTech is a rapidly expanding industry across the globe that has an engaging, collaborative, inspiring community of individuals within government, nonprofits and private industry who all share the commonality of employing new and existing technologies to improve the lives of citizens. It seems only natural that this global community would gravitate to global networks like Twitter where we can all learn from innovators in other countries, explore ideas, challenge assumptions and establish relationships with others who are also focused on using tech for good to improve government and the communities they serve.“
Marc Gagne – Senior Privacy and Data Advocate, Cyber Intelligence and Director at Gagne Legal
“Hardly any aspect of life remains untouched by digital transformation and AI, with the exception of government. What’s keeping governments from adopting artificial intelligence systems that could improve lives in so many ways? The biggest obstacle at the moment isn’t capability: it’s ethics. With respected influencers like Stephen J. Hawking expressing a fear of AI, democratic nations face a long road to ‘Smart Nation’ status. Ethics aside, the promises of GovTech are truly exciting. They range from better transportation systems and improvements in the environment to great leaps forward in public health initiatives. How about no more brown-outs because AI is managing our utilities? Or imagine easier application processes for government programs with data from tax returns available instantaneously through a federally-managed data center. AI can even help governments analyze the economy more accurately, with new indicators like utility consumption cross-referenced with transportation flow. Until we sort out the ethics of AI in government, one good compromise is the use of “augmented intelligence”, a modified form of AI that exists to help humans, not replace them. According to IBM, who coined the term, this is where the future of GovTech truly lies.“
We were interested in seeing which topics were spoken of the most in the context of GovTech, so we analysed tweets and blogs from the top 100 influencers and brands between 1st January – 5th December 2016 and counted the number of times various topics were mentioned to create a topic share of voice pie chart:
The most popular topic mentioned in tweets and blogs by the top GovTech influencers was Innovation with a 25% share of voice, illustrating how most of the influencers think Government needs more technical innovation. Startups was second with a 17% share of voice reflexing GovTech is a new sector and most of the companies working on this space are small Startups. IoT and Big Data were the 3rd most popular topics both receiving 16% of all mentions among the top GovTech influencers and brands. The next most popular topic was AI with a 7% Share of Voice. Health and Cloud received a 5% share of voice. Meanwhile, Smart City, Open Data and Leadership got 3% of all mentions.
MAPPING THE COMMUNITY
We were very interested in seeing which brand and individuals were leading the discussion around GovTech, so we analysed over 390K tweets mentioning the key words: govtech OR “gov.tech” OR “gov tech” OR ((“public services” OR public services OR “transport service” OR transportservice OR “transport services” OR transportservices OR “health service” OR healthservice OR “public sector” OR publicsector OR government) AND (“new tech” OR newtech OR “new technology” OR newtechnology OR “emerging tech” OR emergingtech OR “emerging technology” OR emergingtechnology OR efficiency OR innovation OR “tech firms” OR techfirms OR “technology firms” OR technologyfirms OR “tech companies” OR techcompanies OR “technology companies” OR technologycompanies)) from 7th October – 29th October 2016. We then identified the top 100 most influential brands and individuals leading the discussion on Twitter. What we discovered was a very engaged community, with much discussion between individuals and brands. Below you can see a network map of the online GovTech conversation with the Top 20 influencer Clifford McDowell at the centre. This map was created with our Influencer Relationship Management software (IRM). Be sure to click on the map to enjoy the full size network diagram in greater detail.
TOP 100 INDIVIDUALS
We looked at all the individuals engaging on Twitter to bring you a list of the top influencers in GovTech. Below is the top 50, if you want to see who ranks from 50-100 be sure to download the full report by clicking the download button below.
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|Rank||Twitter Handle||Name||Company||Influencer Score|
|1||@karenhunter||Karen Hunter||Karen Hunter Show||100|
|2||@roomeezon||Imran Hafeez Panhwar||Government of Pakistan||76.51|
|6||@J4Mtambalike||Jumanne Mtambalike||Sahara Ventures||27.63|
|7||@LisaAbeyta||Lisa Abeyta||App City Life||15.06|
|8||@JeffSMerritt||Jeff S. Merritt||New York City Government||14.39|
|11||@TRMRoanokeCity||Timothy Martin||City Of Roanoke||11.48|
|12||@GovTechNoelle||Noelle Knell||GovTech News||11.45|
|13||@abhinemani||abhi nemani||City of Sacramento||11.44|
|14||@Lochoffs||Anne Lochoff||New Zealand Trade and Enterprise||11.16|
|16||@fcc_cio||David A. Bray||Federal Communications Commision||10.08|
|18||@OttLegalRebels||Marc R Gagné MAPP||Gagne Legal||9.95|
|19||@TruthTeamOne||Captain Truth||Small business owner||9.57|
|20||@MazzucatoM||Mariana Mazzucato||San Francisco City Mayor´s Office||9.21|
|21||@JeremyMGoldberg||Jeremy M. Goldberg||San Francisco Mayor’s Office of Civic Innovation||9.04|
|22||@JAMAEsparza||Esparza||Asociacion TIC AAPP||8.94|
|23||@bgreeves||Bill Greeves||Wake County, NC||8.78|
|26||@RHNilsson||Bob Nilsson||Extreme Networks||8.26|
|27||@SFCityCIO||Miguel A. Gamiño Jr.||City & County of San Francisco||8.16|
|29||@judy_foote||Hon. Judy Foote||Canadian Minister of Public Services and Procurement||7.66|
|30||@meganesque||Megan Eskey||Technical Consultant||7.11|
|32||@AliceLipowicz||Alice Lipowicz||Government IT||6.65|
|33||@PohJacqueline||Jacqueline Poh||Government of Singapore||5.94|
|34||@AlexHorovitz||Alex Horovitz||Cloud Watch Inc.||5.8|
|35||@vrai777||Vishma Rai (ϑ ℛai)||GreenField Technologies Asia||5.8|
|36||@kristallakis||Krista Canellakis||San Francisco Mayor’s Office of Civic Innovation||5.69|
|37||@CarlaMays||Carla Mays, MPA||SingularityU||5.67|
|38||@andyjamesbeale||Andy Beale||UK´s Cabinet Office||5.59|
|40||@hrgilman||Hollie Russon Gilman||New America||5.53|
|41||@stonlyb||Stonly Baptiste||Chicago Booth School Of Business||5.31|
|44||@bhumharit||LAPITH||Integrated Brand Consulting||4.87|
|46||@lenagoh||Lena Goh||Singapore GovTech Agency||4.67|
|50||@Reichental||Jonathan Reichental||City of Palo Alto||4.32|
TOP 100 BRANDS
We also looked at all the brands engaging on Twitter to bring you a list of the top brands talking about GovTech. Below is the top 50, if you want to see who ranks from 50-100 be sure to download the report to get the full top 100 list, and see who are most the influential brands in GovTech.
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|Rank||Twitter Handle||Name||Influencer Score|
|7||@medialab||MIT Media Lab||42.19|
|24||@SAPPublicSector||SAP Public Sector||18.73|
|26||@AmsTechCity||Amsterdam Tech City||17.13|
|32||@someinfosecbot||Some InfoSec Bot||14.9|
|33||@TheSiliconHill||The Silicon Hill||14.45|
|38||@Results4America||Results for America||12.31|
|39||@Kofax||Kofax from Lexmark||12.16|
|46||@newurbanmechs||New Urban Mechanics||9.98|
|47||@BusinessTimes||The Business Times||9.55|
At Onalytica we love building these lists and want to give back to our loyal readers as much as we can. If you’re interested in other topics (such as Virtual Reality, Digital Health, Digital Marketing) be sure to have a gander on our blog or why not propose some topics to us on twitter? We also build some very cool software to manage all of these influencers. Get a free demo today by clicking the button below!
Disclaimer: As ever with these lists, it must be stressed that the ranking is by no means a definitive measurement of influence, as there is no such thing. The brands and individuals listed are undoubtedly influential when it comes to driving discussion around GovTech.
The PageRank based methodology we use to extract influencers on a particular topic takes into account the number and quality of contextual references that a user receives. These calculations also take into account a user’s relevance (number of tweets on topic) and reach (number of followers). If you want to learn more, please read our article that outlines influencer identification.
TOP 100 INFLUENCERS AND BRANDS
Download this free report which reveals the top 100 GovTech influencers and brands