June 10, 2021
A Governance Risk Management and Compliance professional passionate about solutions that are mutually beneficial to the implementors, customers receiving service and the spirit behind the...
June 3, 2021
Automation is the application of technologies to deliver services with minimal human intervention. Menial and repetitive jobs previously performed by humans are being increasingly automated. If...
June 1, 2021
Co-Founder, President and Principal Analyst at Metrigy leading digital workplace workplace research including unified communications, collaboration, and supporting technologies. Over 20 years...
May 26, 2021
Thought leadership in Future of Work, Digital Workplace and Digital Customer Experience.
Extensive global experience in Cloud Unified Communications, Team Collaboration, Contact Centre and...
May 25, 2021
Long-time practitioner, consultant, and advocate for customer experience in B2B and government. Multimedia content creator. Creator and host of the Mitel Minute. Past: Creator and host of...
May 20, 2021
Dr. Robin Kiera has been one of the most influential voices in the international insurance industry for years. After several high ranking positions in insurance, start-ups and banking he founded...
May 18, 2021
Glen leads Program Planning and Controls in the DOD, DOE, and NASA business domains. In this position Glen’s brings more than 30 years experience in program management, systems engineering, Risk...
May 17, 2021
Over the past 30 years, Jeff Kagan has become one of the best known and most influential Industry Analysts, columnists, key opinion leaders and thought leaders. He follows wireless, telecom,...
May 17, 2021
Jon Arnold is Principal of J Arnold & Associates, an independent analyst practice providing thought leadership and go-to-market counsel, with a focus on the business-level impact of digital...
May 17, 2021
An award-winning editorial leader who has covered marketing and CX for the majority of her career, Ginger Conlon is currently thought leadership director at Genesys. Additionally, she serves as...
May 14, 2021
Bill Quiseng is an award-winning hospitality leader and customer service expert with over 30+ years in luxury hotel/resort management. He speaks and blogs about customer service, customer...
May 13, 2021
President of Baldwin Global Risk Services Ltd, founder of Risk Guide, and host of "Risk Managers Getting Coffee", I am a Risk Management practitioner with 20 years of experience in various...
May 13, 2021
Norman Marks, CPA, CRMA is a retired senior executive. He works with individuals and organisations around the world, advising them on risk management, internal audit, corporate governance,...
May 12, 2021
The term unified communications (UC) describes the integration of various communication tools to facilitate quick and hassle-free communication. UC incorporates real-time, enterprise, communication...
May 11, 2021
Ravit Jain, host of "The Ravit Show" and Community Manager at Packt Publishing, is an amazing personality with a love for data and interacting with people! Ravit is passionate about supporting...
May 10, 2021
Anna is a seasoned Social Media and Digital Marketing professional with a passion for community building and storytelling. She is creative-minded with a “can do” attitude and considers...
May 10, 2021
With a doctorate in microbiology, I have also followed a master's degree in finance and business executive training. After having been Research and Development Director of a branch of Sanofi, I...
May 10, 2021
Elson is currently a Principal Analyst with Juniper Research, a leading provider of research, analysis and consultancy services to the mobile and digital technologies sectors. Elson’s key interests...
May 6, 2021
Markus Grutzeck assumed the CRM provider Grutzeck-Software from his parents in 1996. The originally founded in 1979 with the purpose to provide (CRM-)software for marketing, sales and...
May 6, 2021
Chuck is the North America Go-to-Market Leader for IBM's CRM and ERP consulting practice. He is also enjoys contributing to his blog.
May 6, 2021
Jan Matthes is Chief Product Manager and head of product management in SAP Business ByDesign Cloud ERP. Besides leading the overall strategy he is subject matter expert in various topic like...
May 5, 2021
Dave McCarthy is a Vice President within IDC's worldwide infrastructure practice, where he leads a team of analysts covering shared (public) cloud, dedicated (private) cloud, and edge strategies....
May 5, 2021
Michael Cavaretta is an Analytics Executive at Ford, having had multiple roles in Global, Insights, Data and Analytics (GDIA). Since joining in 2015, he’s worked in connected vehicles, analytics...
May 5, 2021
CEO and Co-Founder of LEW (Les Experts du Web) - Trainer / Mentor in Influence Communication & Social Marketing / Blogger - Top Voice France on Twitter and LinkedIn in Social Media &...